Welcome to Malcolm Home – Your Peaceful Retreat in Oakland’s Eastmont Hills Experience laid-back California living at Malcolm Home

Terms & Conditions

Effective Date: 06/01/2025

 

These Terms & Conditions (“Terms”) govern your use of our website and services at malcolmcommons.com
By accessing or booking through our platform, you agree to these Terms.

Booking & Payment

All bookings are subject to availability and confirmation.

Full or partial payment may be required at the time of booking.

Accepted payment methods include debit/credit cards and secure online gateways.

Check-in & Check-out

Check-in: 4 PM

Check-out:11AM

Late check-outs may incur additional fees unless previously arranged.

SMS & Email Communications

By providing your phone number and/or email, you consent to receive:

Booking confirmations and reminders

Important updates about your stay

Promotional messages (only if you opt in)

Message and data rates may apply. You can opt out at any time by replying STOP to SMS messages.

Guest Responsibilities

Guests are expected to:

Treat the property with care

Abide by house rules

Avoid disturbances to neighbors
We reserve the right to cancel a booking without refund for violation of house rules.

Cancellation & Refunds

Cancellations made 14 days before check-in may be eligible for a full or partial refund.

No-shows or late cancellations may not be refunded.

Privacy

Your data is handled according to our Privacy Policy and will never be sold or shared for marketing purposes without your consent.

Limitation of Liability

We are not liable for:

Loss or theft of personal belongings

Interruptions in utilities due to external causes

Injuries caused by improper guest use of facilities

Changes to Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with a new effective date.